• @ActivityLog
  • @ActivityLog
  • @ActivityLogPro

Frequently Asked Questions (FAQ)

Learn how to use Activity Log Pro. Find answers to often-asked questions about Activity Log Pro. For more technical details, refer to the Docs, Start Guide, and How To’s.

Do I need to have coding skills to use Activity Log Pro?

Not at all. Activity Log Pro will work out of the box. This means that you only need to install it and activate it: Activity Log Pro will automatically start logging your sites’ events, without any need to tweak the options. You are more than welcome to customise the options to suit your needs.

Can I use Activity Log Pro on client sites?

Yes, you can use our multi-license plans: (Personal 1 Site License, Business 3 Site License Developer 20 Site License). You can set up Activity Log Pro on your customers’ websites. In case you want to promote Activity Log Pro, I have an Affiliate program that you might be interested in.

Do you offer support if I need help?

Yes, I am standing by to help you! To go Settings > Help tab in the plugin and we’ll be happy to assist. Or visit: https://activitylog.pro/support/ 

Note WordPress.org Forums are for users of the free plugin. Premium users receive priority support with faster response times via email: support@activitylog.pro (your registered email / license key is required here.)

Can I upgrade my license?

Yes, if you would like to add more sites to your account you can upgrade and you’ll just pay the difference in cost.

Is my Activity Log Pro license automatically renewed?

Yes. Your Activity Log Pro license should automatically renew after one year by default, until cancelled. So you don’t lose access to premium features, support and updates. You can easily disable the auto-renewal on your account page in the Billing section. (See Settings > License tab)

Do you offer a trial or refunds?

I don’t offer a trial version, but I do offer a 30-day money-back guarantee. If you’re not completely satisfied with Activity Log Pro Premium, contact us within 30 days for a full refund for that month. So you can buy with confidence.

What are the requirements for Activity Log Pro?

A minimum of PHP 7.4 is required. Activity Log Pro will work and was tested on any of these servers: Apache, NGINX, Litespeed or Windows. Requires at least WordPress: 6.3.

Who can use Activity Log Pro?

Anyone with a WordPress website can use Activity Log Pro. It works for sites large and small, no matter the type. From a simple blog to an online store, Activity Log Pro will accurately log your events! Activity Log Pro is easy enough for non-technical WordPress users, but extensible enough that seasoned developers can customize it to their liking.

Can I use Premium on multiple sites?

It depends on your license. Our Personal Premium license covers 1 site under your ownership. Our Business Premium license covers 3 sites under your ownership. Finally our Developer Premium license covers 20 sites under your ownership. Note: the Developer license may not be used to resell as part of other software bundles. If these are detected, and are abusing our system, the license key will get banned. As per our Terms.

Will I lose my existing activity logs when upgrading?

No, all your existing activity logs will be preserved when you upgrade to Premium. The upgrade process is seamless and maintains your current configuration and data. I do advise to backup your existing logs routinely and before upgrading. I also advise to clear your logs routinely.