Frequently Asked Questions (FAQ)
Learn how to use Activity Log Pro. Find answers to often-asked questions about Activity Log Pro. For more technical details, refer to the Docs, Start Guide, and How To’s.
Activity Log Pro is designed to be lightweight and efficient. However, you can optimize performance by:
- Setting appropriate log retention periods
- Disabling tracking for unnecessary event types
- N.B. – Using exclusions to filter out automated processes
- Regularly cleaning up old log entries
Performance Tips
- Optimize Retention: Don’t keep logs longer than necessary
- Selective Tracking: Disable tracking for less important activities
- Regular Maintenance: Use the database optimization features
- Monitor Resources: Keep an eye on database size and server resources
Activity Log Pro is restricted to administrators only, as designed. The plugin requires the manage_options capability for all features including viewing activity logs, dashboard widgets, export functionality, settings, and integrations. This means only users with Administrator or Super Admin roles can access the plugin. Editors, Authors, Contributors, and Subscribers cannot view or interact with any Activity Log Pro features. This restriction is intentional for security reasons since activity logs contain sensitive audit trail information about user actions, system changes, security events, and content modifications that should only be accessible to site administrators. – I am are open to developing this further for user specified access levels if requested.
This can happen if multiple plugins are tracking the same activities or if there are plugin conflicts. Check for other activity logging plugins and consider deactivating them to avoid conflicts.
Solution: Enable IP anonymization in the privacy settings, set appropriate data retention periods, and ensure you have procedures for handling user data deletion requests. Premium users have additional privacy controls available.
Solution: Once logs are deleted (either manually or through automatic cleanup), they cannot be recovered. I recommend regular exports for important data and careful consideration of your retention settings.
Solution: Reduce your data retention period, enable database optimization in settings, and consider excluding less important activity types from tracking in Settings > Excluded Option Names. The plugin is optimized for performance, but very high-traffic sites may benefit from these adjustments.
Solution: Check your activity tracking settings. Some activity types might be disabled, or the user role might be excluded from tracking. Go to Settings → General to review your configuration
Not at all. Activity Log Pro will work out of the box. This means that you only need to install it and activate it: Activity Log Pro will automatically start logging your sites’ events, without any need to tweak the options. You are more than welcome to customise the options to suit your needs.
Yes, you can use our multi-license plans: (Personal 1 Site License, Business 3 Site License Developer 20 Site License). You can set up Activity Log Pro on your customers’ websites. In case you want to promote Activity Log Pro, I have an Affiliate program that you might be interested in.
Yes, I am standing by to help you! To go Settings > Help tab in the plugin and we’ll be happy to assist. Or visit: https://activitylog.pro/support/
Note WordPress.org Forums are for users of the free plugin. Premium users receive priority support with faster response times via email: support@activitylog.pro (your registered email / license key is required here.)
Yes, if you would like to add more sites to your account you can upgrade and you’ll just pay the difference in cost.
Yes. Your Activity Log Pro license should automatically renew after one year by default, until cancelled. So you don’t lose access to premium features, support and updates. You can easily disable the auto-renewal on your account page in the Billing section. (See Settings > License tab)
I don’t offer a trial version, but I do offer a 30-day money-back guarantee. If you’re not completely satisfied with Activity Log Pro Premium, contact us within 30 days for a full refund for that month. So you can buy with confidence.
A minimum of PHP 7.4 is required. Activity Log Pro will work and was tested on any of these servers: Apache, NGINX, Litespeed or Windows. Requires at least WordPress: 6.3.
Anyone with a WordPress website can use Activity Log Pro. It works for sites large and small, no matter the type. From a simple blog to an online store, Activity Log Pro will accurately log your events! Activity Log Pro is easy enough for non-technical WordPress users, but extensible enough that seasoned developers can customize it to their liking.
It depends on your license. Our Personal Premium license covers 1 site under your ownership. Our Business Premium license covers 3 sites under your ownership. Finally our Developer Premium license covers 20 sites under your ownership. Note: the Developer license may not be used to resell as part of other software bundles. If these are detected, and are abusing our system, the license key will get banned. As per our Terms.
No, all your existing activity logs will be preserved when you upgrade to Premium. The upgrade process is seamless and maintains your current configuration and data. I do advise to backup your existing logs routinely and before upgrading. I also advise to clear your logs routinely.